Holds

Placing a Hold

Place a hold to have physical materials sent from another library to your local library for pick up, to reserve a copy available at your local library, and to reserve a copy when all copies are currently unavailable.

You can also place a hold on unavailable digital content directly from the catalog.

You'll need to sign in to your account before you can place a hold. You can sign in before performing a search for a title to place on hold. If you attempt to place a hold before you have signed in, you will be prompted to sign in first.

To place a hold, first perform a catalog search. You can place a hold either from the search results screen or from a title's record.

Click on the Place Hold button next to the format of the title you'd like to place on hold. If there are multiple editions of the title available, you can place a hold on a specific edition. View the editions for a specific format by clicking the Show Editions button. Then, click on the Place Hold button next to the specific edition you'd like to request.

After clicking the Place Hold button, a popup will appear with additional hold options (unless you have turned on the setting to Bypass pickup location prompt when placing holds in your account) . If you are placing a hold on physical materials, this popup will populate with your default hold notification preferences. Verify your pickup library and how you would like to be notified of the hold's availability. Then, click the popup's Place Hold button.

If you are placing a hold on a digital title, enter your email address to be notified when the title is available for you. Then, click the popup's Place Hold button.

If you see a failure message, please contact your library for assistance.

Managing Holds

To manage your hold, access your account, then click on the Holds or Ready for Pickup box on your Account Summary page or select Titles on Hold (or a subpage) from the left sidebar.

Holds on this page are separated into those ready for pickup and those that are still pending.

To cancel pending holds, either:

• Press the Cancel Hold button next to a title you'd like to cancel.
• Check the checkboxes at the top-left for multiple titles and press the Cancel Selected button at the bottom.
• Press the Cancel All button at the bottom if you'd like to cancel all holds on the page.

To freeze pending holds, either:

• Press the Freeze Hold button next to a title you'd like to freeze.
• Check the checkboxes at the top-left for multiple titles and press the Freeze Selected button at the bottom.
• Press the Freeze All button at the bottom if you'd like to freeze all holds on the page.

To thaw frozen pending holds, either:

• Press the Thaw Hold button next to a title you'd like to thaw.
• Check the checkboxes at the top-left for multiple titles and press the Thaw Selected button at the bottom.
• Press the Thaw All button at the bottom if you'd like to thaw all holds on the page.

To change the pickup location of a hold, press the Change Pickup Loc button next to the title, select a new location, and press the Change Location button.